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Cookie Policy Template

Use this Cookie Policy Template to explain how your website or app uses cookies and similar tracking technologies. Learn what information to include, how to present user choices and when the policy should be updated.

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What Is a Cookie Policy?

A Cookie Policy is a notice that explains how a website uses cookies and similar technologies, such as pixels, tags, local storage, software development kits and device identifiers.

It helps visitors understand:

  • Which cookies and tracking technologies are used

  • Why each cookie or tracker is used

  • Whether a cookie is set by the website or a third party

  • How long cookies remain on a user’s device

  • Whether information is shared with external service providers

  • How cookie preferences can be accepted, rejected or changed

A Cookie Policy provides transparency, but it is not the same as a cookie consent banner. The policy explains the website’s practices, while the banner or preference centre enables visitors to make and manage their choices.

Is a Cookie Policy Required?

The answer depends on where your users are located, which technologies you use and which privacy rules apply to your organization.

  • EU and UK rules generally require clear information and prior consent before non-essential cookies are activated.

  • US state privacy laws may require notice and opt-out choices for targeted advertising or the sale or sharing of personal information.

  • Strictly necessary cookies may not require prior consent, but their use should still be explained.

  • A separate Cookie Policy page is not always compulsory, although cookie information must remain clear, accessible and easy to find.

Publishing a policy does not make a website compliant on its own. The cookie banner, preference controls and actual script behaviour should match the information in the policy.

What Should a Cookie Policy Include?

The content should be based on the technologies found on the website or app. Each cookie or tracker needs enough detail for users to understand what happens to their information.

Include:

  • The name, provider and purpose of each cookie or tracker

  • Its category, such as necessary, functional, analytics or advertising

  • How long it remains active and whether it comes from a third party

  • The types of information involved and who may receive it

  • Instructions for accepting, rejecting or changing cookie preferences

  • A clear “Last updated” date and contact information

If pixels, tags, SDKs or local storage are also used, include them instead of limiting the policy to traditional browser cookies.

Where Should You Display a Cookie Policy?

The Cookie Policy should remain available before and after a user makes a choice. Visitors should not have to search through several pages to find it.

Place a direct link:

  • In the website footer

  • Inside the cookie consent banner

  • Within the detailed preference centre

  • In the Privacy Policy or privacy centre

For mobile apps, the policy can also appear in the privacy settings, onboarding flow or app information area.

Use a clear label such as “Cookie Policy”. If cookie information is included within a longer Privacy Policy, link users directly to the relevant section.

Cookie Policy Examples

Cookie Policies can vary in length and presentation, but the strongest examples have one thing in common: they make technical information easier to understand.

The following examples show different ways to organize cookie information. They are presented for structural inspiration only. A business should never copy another organization’s policy because its technologies, providers and legal position may be different.

IKEA Cookie Policy Example

IKEA shows how cookie information can be written around familiar parts of an online shopping experience.

  • Essential cookies are connected with functions such as secure access, page navigation and shopping carts.

  • Preference cookies are explained through choices such as language, region and saved settings.

  • Analytics information is linked to understanding how visitors use the website.

  • Advertising technologies are discussed separately from the tools needed to operate the store.

The main lesson is clarity: describe what each category does in language that makes sense to the person using the website.

BBC Cookie Policy Example

The BBC uses a question-led structure to make a detailed subject easier to explore.

  • Information is divided into short, recognizable topics.

  • Cookie purposes are described without relying heavily on technical language.

  • Users can move from a general explanation to more detailed information.

  • Preference controls remain connected with the policy.

This approach works well for websites with different types of content, services and audiences. Visitors can go directly to the answer they need instead of reading the entire policy from beginning to end.

Amazon Cookie Policy Example

Amazon illustrates how cookie information can be organized for a digital service with accounts, transactions, recommendations and advertising activities.

  • Operational cookies are linked to sign-in, security and order processing.

  • Preference technologies cover settings, saved choices and personalized features.

  • Analytics tools are discussed in relation to website use and performance.

  • Advertising choices are separated from the technologies needed to provide the service.

For complex platforms, grouping technologies by purpose can make a long Cookie Policy easier to understand and manage.

What Does a Cookie Policy Cover?

A Cookie Policy focuses on the tracking technologies used across a website or app. It identifies what each technology does and shows users where they can manage their privacy choices.

The policy should include:

  • Cookies, pixels, SDKs and local storage

  • The purpose and provider of each technology

  • Cookie categories and storage periods

  • First-party and third-party trackers

  • Available consent and opt-out options

A Privacy Policy covers the broader handling of personal data, while a Cookie Policy documents the technologies behind the digital experience. A Cookie Policy Template brings these details together in a clear structure that can be adapted to the organization’s actual setup.

How Do a Cookie Policy and Consent Banner Work Together?

A Cookie Policy explains which technologies are used and why. The consent banner turns that information into choices that visitors can act on.

An effective setup connects:

  • The categories presented in the banner

  • The cookies and trackers listed in the policy

  • The user’s selected preferences

  • The scripts that run after a choice is made

  • A method for changing or withdrawing consent

If analytics cookies are rejected, the related analytics technologies should respond to that choice. The wording, preference controls and technical behaviour must remain consistent throughout the consent process.

Can One Cookie Policy Cover Websites and Mobile Apps?

A single Cookie Policy can cover multiple digital services when its scope is clearly defined. However, the policy should explain the technologies used by each website or application separately.

Websites commonly use browser cookies, pixels and local storage. Mobile apps may rely on SDKs, device identifiers and in-app tracking technologies.

A shared policy should distinguish:

  • Technologies used on each website or app

  • The purpose of each technology

  • The companies that operate third-party services

  • The information stored or accessed

  • The choices available on different devices

Using “cookies” as a general label without explaining mobile technologies may leave app users with incomplete information.

When Should a Cookie Policy Be Updated?

When Should a Cookie Policy Be Updated?

A Cookie Policy should be updated whenever the technologies or data practices behind a website or app change. New trackers can appear after a plugin update, tag-manager change or third-party integration.

Review the policy when:

  • Analytics or advertising tools are added

  • A new plugin, pixel or mobile SDK is installed

  • Videos, maps, chat tools or social content are embedded

  • Providers, purposes or storage periods change

  • A website or app enters a new market

  • Privacy requirements affecting the service change

Regular scanning can uncover technologies that operate only on certain pages or after specific actions. The published Cookie Policy and cookie table should reflect the current setup and display a visible last-updated date.

FAQ

Frequently Asked Questions Cookie Policy Template

Some cookies collect or create information that may relate to an identifiable person, while others do not. The result depends on the cookie’s purpose and the information connected to it.

Cookie-related data may include:

  • IP addresses and device identifiers

  • Pages viewed and links selected

  • Language or location preferences

  • Account or session identifiers

  • Advertising and interaction data

Even when a cookie does not contain a person’s name, its identifier may count as personal data when it can be linked with other information.

Yes. Users can manage optional cookies through a consent banner or preference centre, or block and delete cookies through browser settings.

Disabling cookies may affect features such as account access, shopping carts or saved preferences. Strictly necessary cookies should therefore be separated from optional functional, analytics and advertising technologies.

Some are, but many are not. Strictly necessary cookies support essential functions such as:

  • Login sessions and account security

  • Shopping carts and checkout

  • Network management

  • Fraud prevention

  • Remembering privacy choices

Analytics, personalization and advertising cookies are generally optional and should be identified separately.

Third-party cookies come from a domain or service other than the website being visited. They may be used by external analytics, advertising, video, chat, payment or social media services.

A Cookie Policy should identify relevant third-party providers, explain their purposes and describe the privacy choices available to users.

Not in every case. Under EU and UK rules, strictly necessary cookies may generally operate without prior consent when they are genuinely required for a requested service or essential website functions. Other technologies generally require a valid choice before activation.

Requirements vary by jurisdiction, so the appropriate approach depends on the technology, its purpose and the applicable law.